Joe Resume, Certified Network Administrator

(914) 555-1212       123 Private St.




A+ Certified Computer and Network Administrator enthusiastically exploring opportunities to continue successful career in IT as a key team member of an organization that relies on optimal technology performance to achieve objectives.




RoperASW, an NOP World Company - Harrison, NY                                     1997-2002

IT Operations Manager

·         Facilitated “best practice” IT Operations through the strategic development and ongoing maintenance of systems architecture and LAN/WAN infrastructure for onsite and remote offices, with additional accountability for data security, backups, archiving, disaster recovery and all data center operations administration and user support.

·         Significantly enhanced company operational performance by spearheading a major backend application upgrade project, with accountability for consulting with management in business and development deliverable needs, identifying technology-driven solutions, and deploying server hardware/software.

·         Teamed with supervisory staff in evaluating work status, addressing and resolving problems, and ensuring compliance with quality and quantity standards.

·         Combined dynamic communication skills with technology expertise in consulting with software/ hardware vendors and related product/service providers to optimize computer processing performance, evaluated technology applications and compatibility, and negotiated/facilitated procurement activities.

·         Cost-effectively developed and administered budgets to maximize bottom-line profits.             

·         In charge of various human resource activities including team building and direction, assignment allocation, and policies and procedures development.


New Directions Publishing - New York, NY                                                                  1994-1997

Network Administrator

·         Demonstrated technology expertise as company’s primary provider of standalone system and centralized server support.

·         In charge of PC configurations and assembly utilizing diverse hardware including hard drives, CPUs, modems and motherboard settings.

·         Efficiently diagnosed and repaired standalone systems to minimize downtime.




A+ Certification, 2003

AAS, Programming and Systems, Bronx Community College, 2000




Operating Systems:                            Mac 10.2 Jaguar, Windows 95/98, WindowsNT 4.0/Server, Windows 2000 Pro/Server, WinXP Pro

Networks:                                           TCP/IP

Deployment/Help Desk Software:     Ghost, Pc-Anywhere

Data Backup/Recovery:                     Veritas Backup Exec

E-mail:                                                Microsoft Exchange Server